Customer Service in Healthcare
In other industries, a great customer experience may result in a happy customer and often, increased sales. But when expectations are not met for their customer, the biggest consequence typically…
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Cash Flow Challenges in Medical Operations
Do you find that your medical operations company never seems to have enough cash on hand to cover operational expenses such as payroll and overhead ? If you have to…
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How Workplace Wellness Can Save Money in Your Medical Office
Take a look around your medical office for workplace wellness. Which employees would you say are the most productive? Are they the doctors, nurses, medical assistants or administrators who are…
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Social Media Tips for Medical Operations Teams
Running social media for a medical operation can be tough, here are social media tips for medical operations. If you think Facebook was first on the social media scene, then…
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Top Areas for Medical Operations to Automate for Higher Productivity
Technology is transforming the way medical operations are executed. Contrary to popular belief, technology is not replacing humans but if used correctly, it will enhance our roles. Repetitive and large-scale…
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Operations Part 3: Healthcare Operations Management
In Healthcare Operations Part 1, we started by covering policy, process, and procedure. We defined them and touched on why they are an integral part of your healthcare organization. Then…
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Operations Part 2: Are You Managing Healthcare Operations Efficiently?
Building a sustainable practice is a common goal held by healthcare owners and stakeholders. In the last blog, we discussed the policy, process, and procedure of healthcare operations. We shared why…
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Healthcare Operations Part 1: Policy, Process & Procedure – Do You Know the Difference?
After dedicating many hours to health and wellness practices, our team has an innate ability to know which challenges are inevitably going to arise — and how to avoid or…
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